How Norton works and how you can clean up a Virus infected file


To manually update your Norton Anti-Virus program follow these steps:
  1. Find the yellow icon located on the bottom right hand side of your screen in an area called "systray." The Norton icon, sort of looks like a computer mousse with two buttons. It is not the big red N, this is Novell.
  2. Double click the icon, and the Norton Anti-virus program console will pop up.
  3. Double click the "Live Update" button and follow the default prompts, by clicking "Next" and "Finish."

How Norton works and how you can clean up a Virus infected file.

  1. The virus is detected, Norton makes the file unavailable and hides it.
  2. An attempt to clean the file is made; if successful the file is made available again in it's original location. If unsuccessful, the file is moved to Quarantine.
  3. The file remains in Quarantine until the next Live Update. Armed with the new Virus definition file, Norton once again attempts to clean the file, step 2 is then repeated.

Most of us do not need the infected file and would like to delete it, along with the email. This what you need to do:

  1. Find the yellow icon located on the bottom right hand side of your screen in an area called "systray." The Norton icon, sort of looks like a computer mousse with two buttons. It is not the big red N, this is Novell.
  2. Double click the icon, and the Norton Anti-virus program console will pop up.
  3. Find the "View" menu and click the "Quarantine" section.
  4. Select the file(s) in this area, by clicking the file and highlighting it (gray is not highlighted, dark blue is).
  5. Finally, delete the file(s) by clicking the delete button (diagonal red cross) right above the filename header.


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