People

Robert I. Sutton

Robert I. Sutton

Professor,
Management Science and Engineering
Co-Director - Center for Work, Technology, and Organization
Faculty - Stanford Technology Ventures Program

Office: Terman 426
Phone: 650.723.0480
Fax: 650.723.2826
Email: robert.sutton @ stanford.edu

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Recent Publications

Sutton, R.I. & Hargadon, A. (1996) Brainstorming groups in context: Effectiveness in a product design firm. Administrative Science Quarterly, 41:685-718. 

Hargadon, A. & Sutton, R.I. (1997) Technology brokering and innovation in a product development firm. Administrative Science Quarterly, 42: 716-749.

Sutton, R.I. & Kelley. T. (1997) Creativity doesnít require isolation: Why product designers bring visitors "backstage" California Management Review, 40: 75-91.

Hargadon, A. and Sutton, R.I. (2000) "Building an Innovation Factory." Harvard Business Review, May-June, forthcoming.

Pfeffer, J. & Sutton R.I. (1999) A contest that nobody wins. Stanford Business. November, 18-22.

Pfeffer, J. & Sutton R.I. (1999) Knowing what to do is not enough: Turning knowledge into action. California Management Review. 42:83-108.

Owens, D. A. & Sutton, R.I. (2000) Meetings as status contests: Negotiating order in on-going workgroups, In M. Turner (Ed.) Groups at work: Advances in theory and research. Hillsdale, New Jersey: Lawrence Erlbaum, in press.

Sutton, R.I. & Galunic, D.C. (1996) Consequences of public scrutiny for leaders and their organizations. Research in Organizational Behavior, Greenwich, CT:JAI Press, Vol. 18:201-250.

Sutton, R.I. (1997) The virtues of closet qualitative research. Organization Science, 8: 97-106.

March, J.G. & Sutton, R.I. (1997) Organizational performance as a dependent variable. Organization Science, 8: 697-706.

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Vita

  1. Office Address
  2. Primary Interest
  3. Education
  4. Honors and Awards
  5. Professional Activities
  6. Books and Edited Volumes
  7. Articles and Chapters
  8. Book Reviews
  9. Brief Essays and Editorials
  10. Bibliography
  11. Symposia
  12. Academic Presentations
  13. Teaching
  14. Consulting and Speaking to Industry

Professor, Department of Management Science and Engineering (formally the Department of Industrial Engineering and Engineering Management), Stanford School of Engineering, 1992 to present. Served as Assistant Professor at Stanford from 1983 to 1989 and as Associate Professor from 1989 to 1992.

Professor of Organizational Behavior, Haas School of Business, July 1997 through June of 1998.

Professor of Organizational Behavior, by courtesy, Graduate School of Business, Stanford University, 1989 to present.

Associate Director of the Stanford Center for Organizations Research, 1988 to 1991.

Co-Director, Center for Work, Technology, and Organizations, Stanford University, 1996 to present.

Research Director, Stanford Technology Ventures Program (1997 to 1999)

Founding Team, Stanford Design Institute, Stanford Engineering School, 2003 to present.

1. Office Addresses

Department of Management Science and Engineering
380 Panama Mall
Terman Engineering 94035

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2. Primary Interests

The use of psychological theory to explain behavior in and of organizations. Turning knowledge into organizational action. Innovation and organizational change. Emotion in organizations. Group and organizational performance. The use of empirical evidence for building theory and guiding practice.

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3. Education

  • Ph.D. in Organizational Psychology, The University of Michigan, 1984.
  • M.A. in Psychology, The University of Michigan, 1981.
  • B.A. in Psychology (honors), University of California at Berkeley, 1977.

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4. Honors and Awards

  • Harvard Business Review selects “More Trouble That They Are Worth” as a “Breakthrough Idea” (February, 2004)
  • Fellow, Center for Advanced Study in the Behavioral Sciences, Stanford, CA (2002-2003).
  • Business 2.0 selects Robert Sutton as one of 14 new “management gurus,” October 2002.
  • Harvard Business Review selects Weird Ideas That Work as a Breakthrough Idea for Today's Business (April, 2002).
  • Harvard Business Review selected Weird Ideas That Work as one of the Best Ten Business Books of the Year (January, 2002)
  • Management General ’s Best Management Book of 2000, for The Knowing-Doing Gap
  • Inducted into Academy of Management Journals Hall of Fame, 2000
  • McGraw-Hill Innovation in Entrepeneurship Pedagogy Award, Entrepreneurship Division, Academy of Management, 1998.
  • Fellow, IDEO Product Development (1998 to present)
  • Fellow, Reactivity (2000 to present)
  • Fellow, Center for Advanced Study in the Behavioral Sciences, Stanford, CA (1994-1995).
  • McCullough Faculty Scholar Chair in the Stanford School of Engineering, (1993 to 1995).
  • Eugene L. Grant Award for Excellence in Teaching, 1990.
  • Award for Best Paper Published in the Academy of Management Journal in 1988 (with
  • Anat Rafaeli), August 1989.
  • Fellow, Center for Advanced Study in the Behavioral Sciences, Stanford, CA (1986-1987).
  • Outstanding Teaching Award, Department of Industrial Engineering and Engineering Management, 1985.
  • Rackham Dissertation Grant, The University of Michigan, 1982

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5. Professional Activities

Professional Associations

Academy of Management

American Psychological Association

Editorships

Co-Editor (with Barry M. Staw) Research in Organizational Behavior (1997 to 2001).

Associate Editor, Administrative Science Quarterly (1991 to 1994).

Editorial Board

Memberships Academy of Management Journal (1987-1991)

Advances in Qualitative Research (1999 to present)

Administrative Science Quarterly (1989-1991, 1995 to 1997)

Academy of Management Executive (1990-1991)

California Management Review, (1997 to present)

Organization Science (1992 to 1999)

Occasional Reviewer

Academy of Management Meetings

Academy of Management Review

Management Science

Industrial Relations

Work and Occupations

Elected Positions

Representative at Large, Academy of Management,
Organization and Management Theory Division, 1988-1990.

Informs Committee Work Organization Science, Editorial Review Committee, 2001.

Academy of Management
Committee work

Best Paper Committee, Organizational Behavior Division, Committee Work for papers published in 1988 and 1990.

Best Paper Committee for papers published in the Academy of Management Journal in 1989.

Task Force on Academy Publications in 1992.

Informs Committee Work

Organization Science, Editorial Review Committee, 2001.

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6. Books and Edited Volumes

  • Pfeffer, J. and Sutton, R.I. (2006) Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based Management. Harvard Business School Press.
  • Sutton , R.I. Weird ideas that work: Practices for promoting, managing, and sustaining innovation. The Free Press, 2002. (Separate editions also published in Brazil, Bulgaria, China, France, Germany, Korea, Japan, Poland, Portugal, Spain, Taiwan, and the United Kingdom).
  • Staw B.M. and Sutton, R.I. (2001) Co-Editors, Research in Organizational Behavior. Greenwich , CT :JAI Press, Vol. 23.
  • Staw B.M. and Sutton, R.I. (2000) Co-Editors, Research in Organizational Behavior. Greenwich , CT :JAI Press, Vol. 22.
  • Sutton , R.I. and Staw B.M. (1999) Co-Editors, Research in Organizational Behavior. Greenwich , CT :JAI Press, Vol. 21.
  • Pfeffer, J. and Sutton R.I. The Knowing-doing gap : How smart companies turn knowledge into action. Harvard Business School Press, October 1999. (Separate editions also published in China, Germany, Japan, and Sweden).
  • Elsbach, K.D., Sutton, R.I. & Whetten, D.A. (1999) Guest Editors, Academy of Management Review. Special Issue on Theory Development. Vol 24, October Issue.
  • Cameron, K.S., Sutton, R.I., & Whetten, D.H. (1988) Readings in organizational decline: Frameworks, research, and prescriptions. Boston, MA: Ballinger Books.
  • Sutton , R.I. (1983) Guest Editor, Human Resource Management. Special issue on the management of organizational decline, 22(4).
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    7. Articles and Chapters

  • Ferraro, F. Pfeffer, J, & Sutton, R.I. Economic language and assumptions: How theory can become self-fulfilling, Academy of Management Review , in press.
  • Ferraro, F. Pfeffer, J, & Sutton, R.I. Prescriptions are not enough. Academy of Management Review , in press.
  • Tiedens, L. Z., Sutton, R. I., & Fong, C. T. (in press). Emotional variation within work groups: Causes and performance consequences. To appear in C. W. Leach & L. Z. Tiedens (Eds.) The Social Life of Emotions. Cambridge, UK: Cambridge University Press.
  • Sutton , R.I. (2004) Prospecting for evidence: why scholarly research can be an information goldmine for managers. Strategy & Leadership. January: 47-59.
  • Sutton , R.I. (2002) When ignorance is bliss. Industrial Management, January-February: 8-12.
  • Sutton , R.I. (2002) Weird ideas that spark innovation. Sloan Management Review, 43:83-87.
  • Sutton , R.I. (2001) The weird rules of creativity. Harvard Business Review. September: 94-103.
  • Owens, D. A. & Sutton, R.I. (2001) Meetings as status contests: Negotiating order in on-going workgroups, In M. Turner (Ed.) Groups at work: Advances in theory and research. Hillsdale, New Jersey: Lawrence Erlbaum: 299-316.
  • Hargadon, A. & Sutton, R.I. (2000) Building an innovation factory . Harvard Business Review, May-June:157-166.
  • Reprinted in Harvard Business Review on Innovation, Boston: Harvard Business School Press, 55-76.
  • Owens, D.A., Neale, M.A., Sutton, R.I. (2000) Technologies of status management: Status dynamics in email communications. Research in managing teams and groups: Technology. Greenwich, CT:JAI Press. 3:205-230.
  • Elsbach, K.D., Sutton, R.I., & Whetten, D.A. (1999) Perspectives on developing management theory, circa 1999: Moving from shrill monologues to (relatively) tame dialogues. Academy of Management Review, 24:627-631.
  • Pfeffer, J. & Sutton R.I. (1999) Bridging the knowing doing gap. Journal of Innovative Management. 5(1): 64-74
  • Pfeffer, J. & Sutton R.I. (1999) A contest that nobody wins. Stanford Business. November, 18-22.
  • Pfeffer, J. & Sutton R.I. (1999) Knowing what to do is not enough: Turning knowledge into action. California Management Review. 42:83-108.
  • Pfeffer, J. & Sutton R.I (1999) The smart talk trap. Harvard Business Review, May-June, 135-142.
  • Reprinted in Harvard Business Review on organizational learning, Boston: Harvard Business School Press, 21-44.
  • Byers, T.H., Kist, H., Sutton, R.I. (1998) Characteristics of the entrepreneur: Social creatures, not solo heroes. In R.C. Dorf (Ed.) The handbook of technology management. Boca Raton, FL: CRC Press, 1-5.
  • Cohen, R.C. & Sutton, R.I.(1998) Clients as a source of enjoyment on the job: How hair stylists shape demeanor and personal disclosures. Advances in Qualitative Organization Research, 1-32.
  • Elsbach, K. D., Sutton, R.I., & Principie, K. (1998) Anticipatory impression management by organizations: Tactics for averting expected controversies. Organization Science, 9:68-86.
  • Hargadon, A. & Sutton, R.I. (1997) Technology brokering and innovation in a product development firm. Administrative Science Quarterly, 42: 716-749.
  • March, J.G. & Sutton, R.I. (1997) Organizational performance as a dependent variable. Organization Science, 8: 697-706.
  • Reprinted in J.G. March (Ed.) The pursuit of organizational intelligence. (1999) Malden, MA: Blackwell, 338-354.
  • Sutton , R.I. & Kelley. T. (1997) Creativity doesn’t require isolation: Why product designers bring visitors “backstage.” California Management Review, 40: 75-91.
  • Sutton , R.I. (1997) The virtues of closet qualitative research. Organization Science, 8: 97-106.
  • Reprinted in li.J. Frost, A. Y. Lewin, & R.L. Daft (Ed.) (2000) Talking about organization science, Thousand Oaks, CA: Sage, 245-260.
  • Sutton , R.I. (1996) Work as a parade of decision letters: Pleasures and burdens of being an associate editor at the Administrative Science Quarterly In li. Frost and M. S. Taylor's Rhythms of academic life. Beverly Hills:Sage, 299-307.
  • Sutton, R.I. & Galunic, D.C. (1996) Consequences of public scrutiny for leaders and their organizations. Research in Organizational Behavior, Greenwich, CT:JAI Press, Vol. 18:201-250..
  • Sutton , R.I. & Hargadon, A. (1996) Brainstorming groups in context: Effectiveness in a product design firm. Administrative Science Quarterly, 41:685-718.
  • Hargadon, A. & Sutton, R.I. (1996) Technology brokering and innovation: Evidence from a product design firm. Academy of Management Best Paper Proceedings, 229-233.
  • Sutton , R.I. (1995) Definitions of "Organizational decline and death" (pp. 382-383) and "public scrutiny" (pp. 458-459). In N. Nicholson's Blackwell dictionary of organizational behavior. Oxford: Blackwell.
  • Sutton , R.I. and Staw, B.M. (1995) What theory is not. Administrative Science Quarterly, 40: 371-384.
  • Staw, B.M., Sutton, R.I., Pelled, L.H. (1994) Employee positive emotion and favorable outcomes at the workplace. Organization Science, 5:51-71.
  • Mowday, R.T. and Sutton, R.I. (1993) Organizational behavior: Linking individuals and groups to organizational contexts. Annual Review of Psychology, 44:195-229.
  • Ginzel, L.E., Kramer, R.M., & Sutton, R.I. (1993) Organizational impression management as a reciprocal influence process: The neglected role of the organizational audience. In B.M. Staw & L.L. Cummings (Eds.). Research in Organizational Behavior, Greenwich, CT:JAI Press, Vol. 15:227-266.
  • Staw, B.M & Sutton, R.I. (1992) Macro Organizational Psychology. In J. K. Murnighan (Ed.) Social psychology in organizations: Advances in theory and research, 350-384. Englewood Cliffs, NJ: Prentice Hall.
  • Sutton , R.I. (1992) Feelings about a Disneyland visit: Photography and the reconstruction of bygone emotions. Journal of Management Inquiry, 1:278-287.
  • Elsbach, K.D. & Sutton, R.I. (1992) Acquiring organizational legitimacy through illegitimate actions: A marriage of institutional and impression management theory. Academy of Management Journal, 35:699-738.
  • D'Aunno, T. & Sutton, R.I. (1992) Organizational responses to financial adversity: A partial test of the threat-rigidity thesis. Journal of Management, 18:117-131.
  • Sutton , R.I. & Rafaeli, A. (1992) How we untangled the relationship between displayed emotion and organizational sales: A tale of bickering and optimism. In li.J. Frost & R. E. Stablein (Eds.), Doing exemplary organizational research, 115-128. Newbury Park, CA: Sage.
  • Sutton , R.I. & D'Aunno, T. (1992) Building a model of work force reduction that is grounded in pertinent theory and data: Reply to McKinley. Academy of Management Review, 17:124-137.
  • Rafaeli, A. & Sutton, R.I. (1991) Emotional contrast strategies as means of social influence: Lessons from bill collectors and interrogators. Academy of Management Journal, 34:749-775.
  • D'Aunno, T., Sutton, R.I., & Price, R.L. (1991) Organizational isomorphism and external support in conflicting institutional environments: The case of drug abuse treatment units. Academy of Management Journal, 34: 636-661.
  • Sutton, R.I. (1991) Maintaining norms about expressed emotions: The case of bill collectors. Administrative Science Quarterly, 36:245-268.
  • Louis, M.R. & Sutton, R.I. (1991) Switching cognitive gears: From habits of mind to active thinking. Human Relations, 44:55-76.
  • Greenhalgh, L. & Sutton, R.I. (1991) Organizational effectiveness and job insecurity. In J. Hartley, D. Jacobsen, B. Klandermans, & T. van Vuuren (Eds.), Job insecurity: Coping with jobs at risk, 151-171. London: Sage.
  • Rafaeli, A. & Sutton, R.I. (1990) Busy stores and demanding customers: How do they affect the expression of positive emotion? Academy of Management Journal, 33:623-637.
  • Sutton , R.I. (1990) Organizational decline processes: A social psychological perspective. In B.M. Staw & L.L. Cummings (Eds.). Research in Organizational Behavior, Vol. 12: 205-253, Greenwich, CT:JAI Press.
  • Denison , D.R. & Sutton, R.I. (1990) Operating Room Nurses. In J. R. Hackman (Ed.) Groups that work, 293-308. San Francisco: Jossey Bass.
  • Perkins, A.L., Shaw, R.B., & Sutton, R.I. (1990) Summary: Human Service Teams. In J. R. Hackman (Ed.) Groups that work, 349-357. San Francisco: Jossey Bass.
  • Sutton , R.I. & Kramer, R.M. (1990) Transforming failure into success: Spin control in the Iceland arms control talks. In R.L. Kahn & M.N. Zald (Eds.), Organizations and nation-states: New perspectives on conflict and cooperation, 221-245. San Francisco: Jossey-Bass.
  • Sutton , R.I. & D'Aunno, T. (1989) Decreasing organizational size: Untangling the effects of money and people. Academy of Management Review, 14: 194-212.
  • Sutton , R.I. (1989) Reactions of nonparticipants as additional rather than missing data: Opportunities for organizational research. Human Relations, 42: 423-429.
  • Rafaeli, A. & Sutton, R.I. (1989) The expression of emotion in organizational life. In L.L. Cummings & B.M. Staw (Eds.), Research in Organizational Behavior, Vol. 11: 1-42. Greenwich, CT: JAI Press.
  • Reprinted in B.M. Staw and L.L. Cummings (Eds.) (1990) Work and organizations, 151-192. Greenwich, CT: JAI Press.
  • Sutton , R.I. & Schurman, S.J. (1988) On studying emotionally hot topics: Lessons from an investigation of organizational death. In D. Berg & K. Smith (Eds.), The self in social inquiry: Researching methods, 333-349. Beverly Hills: Sage.
  • Sutton , R.I. & Rafaeli, A. (1988) Untangling the relationship between displayed emotions and organizational sales: The case of convenience stores. Academy of Management Journal, 31:461-487. (Won award for best paper published in the Academy of Management Journal in 1988)
  • Reprinted in J.E.G.Bateson (1995) Managing Services Marketing New York: Dryden.
  • Greenhalgh, L., Lawrence, A.T., & Sutton, R.I. (1988) Determinants of workforce reduction strategies in declining organizations. Academy of Management Review, 13: 241-254.
  • Sutton , R.I. (1987) The process of organizational death: Disbanding and reconnecting. Administrative Science Quarterly, 32: 542-569.
  • Sutton , R.I. & Callahan, A.L. (1987) The stigma of bankruptcy: Spoiled organizational image and its management. Academy of Management Journal, 30: 405-436.
  • Reprinted in K.S. Cameron, R.I. Sutton, & D.H. Whetten (1988) Readings in organizational decline: Frameworks, research, and prescriptions, 241-264. Boston: Ballinger.
  • Sutton , R.I. & Rafaeli, A. (1987) Characteristics of work stations as potential occupational stressors. Academy of Management Journal, 30: 260-276.
  • Sutton, R.I. & Kahn, R.L. (1987) Prediction, understanding, and control as antidotes to organizational stress. In J. Lorsch (Ed.), Handbook of organizational behavior, 272-285. Englewood Cliffs, NJ: Prentice-Hall.
  • A modified version also was published in: (1987) F.M. Andrews (Ed.), Research on the quality of life, 337-361. Ann Arbor: Institute for Social Research.
  • Rafaeli, A. & Sutton, R.I. (1987) Expression of emotion as part of the work role. Academy of Management Review, 12: 23-37.
  • Reprinted and translated into German in 1987 in Gdi impuls, 1: 8-17.
  • Reprinted in (1991) B.M. Staw (Ed.) Psychological dimensions of organizational behavior, 125-139. New York: Macmillan.
  • Sutton , R.I. & Louis, M.R. (1987) How selecting and socializing newcomers influences insiders. Human Resource Management, 26: 347-362.
  • Rafaeli, A. & Sutton, R.I. (1986) Word processing technology and perceptions of control among clerical workers. Behavior and Information Technology, 5: 31-37.
  • Harris, S.C. & Sutton, R.I. (1986) Functions of parting ceremonies in dying organizations. Academy of Management Journal, 29: 5-30.
  • Sutton , R.I. , Eisenhardt, K.M., & Jucker, J.V. (1986) Managing organizational decline: Lessons from Atari. Organizational Dynamics, 14: 17-29.
  • Jalajas, D.S. & Sutton, R.I. (1985) Feuds in student groups: Coping with whiners, martyrs, saboteurs, bullies, and deadwood. The Organizational Behavior Teaching Review, 10: 94-102.
  • Reprinted in (1991) C. Vance (Ed.) Mastering management education, 217-227. Sage: Newbury Park.
  • Harris, N.N. & Sutton, R.I. (1984) Task procrastination in organizations: A framework for research. Human Relations, 36: 987-996
  • Sutton , R.I. (1984) Job stress among primary and secondary schoolteachers: Its relationship to well-being. Work and Occupations, 11: 7-27.
  • Sutton , R.I. (1983) Managing organizational death. Human Resource Management, 22: 391-412.
  • Reprinted in K.S. Cameron, R.I., Sutton, & D.H. Whetten (1988) Readings in organizational decline: Frameworks, research, and prescriptions, 381- 396. Boston, MA: Ballinger Books.
  • Sutton , R.I. & Ford, L.H. (1982) Problem-solving adequacy in hospital subunits. Human Relations, 35: 675-701.
  • Carillon, J.W. & Sutton, R.I. (1982) The relationship between union effectiveness and the quality of teachers' worklife. Journal of Occupational Behavior, 3: 171-179.
  • Sutton, R.I. & Rousseau, D.M. (1979) Structure, technology, and dependence on a parent organization: Organizational and environmental correlates of individual responses. Journal of Applied Psychology, 64: 675-687.

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8. Book Reviews

  • Elsbach, K.D. & Sutton, R.I. (1992) Review of Applied Impression Management: How Image-Making Affects Managerial Decisions. Edited by Robert A. Giacalone and Paul Rosenfeld. Newbury Park, CA: Sage Publications (1991), Contemporary Sociology, 21(4), 520-521.
  • Galunic, D.C. & Sutton, R.I. (1992) Review of Charisma. By Charles Lindholm. Cambridge, MA: Basil Blackwell (1990), Administrative Science Quarterly, 36:174-178.
  • Rafaeli, A. & Sutton R.I. (1991) Review of The Sociology of Emotions: Original Essays and Research Papers. Edited by: David D. Franks and E. Doyle McCarthy, Greenwich, CT: JAI Press (1989), Administrative Science Quarterly, 36:134-137.

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9. Brief Essays and Editorials

  • Sutton , R.I. (2004) The best practices trap. CIO Insight. July:67-68.
  • Sutton , R.I. (2004) Nasty people. CIO Insight. May:24-25.
  • Sutton , R.I. (2004) Not worth the trouble. Harvard Business Review, January:19-20.
  • Sutton , R.I. (2003) The enemy next door. CIO Insight. November: 39-40.
  • Sutton , R.I. (2003) Forgive and Remember. CIO Insight. June: 57-58.
  • Sutton , R.I. (2003) Damage control. CIO Insight, April:36-37.
  • Sutton , R.I. (2003) When arrogance is bliss. CIO Insight, February: 49-50.
  • Sutton , R.I. (2002) Confessions of guru. CIO Insight. December: 23-25.
  • Sutton , R.I. (2002) The creativity dilemma. CIO Insight. November: 44-47.
  • Sutton, R.I. (2000) Knowledge management is not an oxymoron. Computer World, January 3 rd.
  • Sutton , R.I. (2002) Look at it another way. Financial Times, February 26 th.
  • Sutton , R.I. (2002) Fly in the face of convention and change your world view. All creative companies need wild ideas and misfit workers. The Daily Telegraph ( London), May 23, 2002.

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10. Bibliography

  • Sutton , R.I. (1982) Organizational closings: A bibliography, Vance Bibliographies: Monticello, IL.

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11. Symposia

  • Co-chairperson (with Andrew Hargadon) Organizational Designs for Routine Innovation: Lessons from the Product development Process. Presented at the 1995 Academy of Management Meetings, Vancouver, Canada.
  • Co-chairperson (with Marshall Meyer) Organizational Performance Measurement. Presented at the 1995 Academy of Management Meetings, Vancouver, Canada.
  • Chairperson, The Symbolic Perspective: Examples of Hybrid Vigor in Organizational Theory and Research. Presented at the 1994 Academy of Management Meetings, Dallas, TX.
  • Co-chairperson (with Linda Ginzel) Impression Management: A Social Psychological Perspective on the Construction of Individual and Organizational Images. Presented at the 1991 Academy of Management Meetings, Miami, FL.
  • Co-chairperson (with Connie Gersick), The Influence of Emotion on Individual and Organizational Performance. Presented at the 1990 Academy of Management Meetings, San Francisco, CA.
  • Co-chairperson (with Robert Kahn), Organizational Factors in the Prevention of International Conflict. Presented at the 1987 Academy of Management Meetings, New Orleans, LA.
  • Co-chairperson (with Leonard Greenhalgh), Environmental Flux and Organizational Adaptation: Learning from the Success and Failure of High-Technology Companies. Presented at the 1985 Academy of Management Meetings, San Diego, CA.
  • Chairperson, Distinguishing Among Perspectives for Studying Declining Organizations. Presented at the 1984 Academy of Management Meetings, Boston, MA.

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12. Academic Presentations

  • Flynn, F. & Sutton, R.I. (1998) Cooling out dissatisfied clients: Evidence from professional service firms, Presented at the 1998 Academy of Management Meetings, San Diego, CA.
  • Owens, D. A. & Sutton, R.I. (1997) Meetings as status contests: Negotiating order in on-going workgroups. Presented at the 1997 Academy of Management Meetings, Boston, MA.
  • Hargadon, A. & Sutton, R.I. (1996) Technology brokering and innovation: Evidence from a product design firm. Presented at the 1996 Academy of Management Meetings, Cincinnati, OH.
  • Hargadon, A. & Sutton, R.I. (1995) Exploration, exploitation, and expectations in routine innovation: The case of a product design firm. Presented at the 1995 Academy of Management Meetings, Vancouver, Canada.
  • March, J.G. & Sutton, R.I. Biased interpretation of performance research: Why do we keep doing it? Presented at the 1995 Academy of Management Meetings, Vancouver, Canada.
  • Sutton , R.I. & Hargadon, A. (1995) Bringing brainstorming groups into organizational context: Lessons from a product design firm. Presented at the 1995 Academy of Management Meetings, Vancouver, Canada.
  • Cohen, R.C. & Sutton, R.I. Client disclosure and demeanor as sources of enjoyment for hair stylists: An ethnographic study. Presented at the 1994 Academy of Management Meetings, Dallas, TX.
  • Sutton, R.I. & Galunic, D.C. The consequences of intense public scrutiny for leaders and organizations. Presented at the 1994 Academy of Management Meetings, Dallas, TX.
  • Sutton , R.I. The virtues of closet qualitative research. Presented at the 1993 Academy of Management Meetings, Atlanta, GA.
  • Ginzel, L. & Sutton, R.I. Dynamics of organizational impression management: A social cognitive perspective. Presented at the 1991 Academy of Management Meetings, Miami, FL.
  • Sutton , R.I. Maintaining organizational norms about expressed emotions in light of employees' inner feelings: The case of bill collectors. Presented at the 1991 Academy of Management meetings, Miami, FL.
  • D'Aunno, T., Sutton, R.I., & Price, R.L. Organizational isomorphism and external support in conflicting institutional environments: The case of drug abuse treatment units. 1990 Academy of Management Meetings, San Francisco, CA.
  • Sutton , R.I. , Staw, B.M., & Pelled, L.H. Employee positive emotion and favorable outcomes at the workplace. 1990 Academy of Management Meetings, San Francisco, CA.
  • Rafaeli, A. & Sutton, R.I. Emotional contrast strategies as means of social influence: Lessons from bill collectors and interrogators. 1990 Academy of Management Meetings, San Francisco, CA.
  • Sutton , R.I. Bronfman Colloquium. Getting the money: Bill collectors' expressed emotions as tools of social influence over debtors. Columbia University, Graduate School of Business, April 1990.
  • Sutton , R.I. Publication media and innovation in the organizational sciences. Panelist, Academy of Management Meetings, Washington, DC, 1989.
  • Sutton , R.I. A stream of research on organizational decline and death. Invited keynote address. Texas Conference on Organizations Research. Lago Vista, TX, April 1989.
  • Rafaeli, A. & Sutton, R.I. The expression of emotion in organizations: A stream of research. Academy of Management Meetings, Anaheim, CA, 1988.
  • Sutton , R.I. Emotional reactions to a Disneyland visit: Does absence make the heart grow fonder? Academy of Management Meetings, Anahiem, CA, 1988.
  • Sutton , R.I. & Kramer, R.M. Transforming failure into success: Impression management, the Reagan Administration, and the Iceland Arms Control Talks. Academy of Management Meetings, New Orleans, LA, 1987.
  • Sutton , R.I. Contradictions in the management of organizational death. Academy of Management Meetings, New Orleans, LA, 1987.
  • Sutton , R.I. & Rafaeli, A. Emotions expressed by employees and financial performance: Testing and building hypotheses in a sample of grocery stores. Academy of Management Meetings, Chicago, IL, 1986.
  • Greenhalgh, L., Lawrence, A.T., & Sutton, R.I. The determinants of workforce reduction strategies in declining organizations: A framework for analysis. Academy of Management Meetings, Chicago, IL, 1986.
  • Sutton , R.I. & Callahan, A.L. Bankruptcy as stigma: An empirically-based theory. Academy of Management Meetings, Chicago, IL, 1986.
  • Sutton , R.I. & Zald, M.N. The demise of couples, organizations, communities, and nations: A multi-level analysis. Presented at the meeting of the American Sociological Association, Washington, DC, 1985.
  • Rafaeli, A. & Sutton, R.I. The expression of emotion as a role requirement: The causes and consequences of being nasty or nice. Academy of Management Meetings, San Diego, CA, 1985.
  • Sutton , R.I. & Rafaeli, A. 1985. Workstations as a source of job stress. Academy of Management Meetings, San Diego, CA, 1985.
  • Sutton , R.I. A theory of organizational death. Academy of Management Meetings, Boston, MA, 1984.
  • Sutton , R.I. & Louis, M.R. Selection and socialization as processes that influence i ncumbents' sense-making. Academy of Management Meetings, Boston, MA, 1984.
  • Harris, S.G. & Sutton, R.I. Parting ceremonies as a mechanism for sense-making during organizational death. Academy of Management Meetings, Boston, MA, 1984.
  • Sutton , R.I. Member integration as a predictor of managerial succession in hospital subunits. Academy of Management Meetings, San Diego, CA, August, 1981.
  • Ford, L.H. & Sutton, R.I. Hospital effectiveness, problem solving, and structural characteristics. Academy of Management Meetings, Detroit, MI, August, 1980.
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    13. Teaching

    Department of Industrial Engineering and Engineering Management, Stanford University, 1983 to August, 1997:

    Undergraduate teaching responsibilities have included: Organizations: Theory and Management; Work Design; Management of Technology Ventures, and Senior Project - Organizations.

    Responsibilities for teaching master's students have included: Managing Organizational Transitions and Organizational Behavior and Management.

    Responsibilities for doctoral students have included: Participation on doctoral committees; assisting with the Doctoral Research Seminar; and teaching the Doctoral Research Seminar in Organizations, Manufacturing Organizations, Psychology and Organizational Behavior, Field Research Methods in Organizations, Groups in Organizations, and The Craft of Organizational Research. I have also served or am serving as chairperson, university chairperson, or committee member on over 40 dissertation committees since I have been at Stanford.

    Haas Business School , U.C. Berkeley, July 1997 through June of 1998:

    Organizational Behavior , a core course for first-year Masters of Business Administration students and Doing Qualitative Field Research for doctoral students. Executive education in courses including the Berkeley Advanced Management Program and Berkeley Executive Program.

    Executive education at Stanford and the Haas Business School in numerous programs including Alumni Breakfast Briefings, American Electronics Association/Stanford Executive Institute, Berkeley Advanced Management Program, Enterprise Ireland Executive Institute, Managing Innovation, Advanced Project Management, MBE St. Gallen Advanced Management Program, Product Design and Manufacturing Strategy, and Siemens Change Agent Program.

    Academic Director of Executive Education Programs at Stanford including: Enterprise Ireland Executive Institute, Managing Innovation, and American Electronics Association /Stanford Executive Symposium

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    14. Consulting and Speaking to Industry

    • Management consulting and speeches for firms and professional associations including:
    • Accenture
    • Alcoa
    • AlwaysOn
    • American Electronics Association
    • Applied Materials
    • Brass Ring (Advisory board member)
    • BrideGate, LLC
    • Cadence
    • City of San Jose
    • Clorox
    • Commonwealth Club
    • Concours
    • Conference Board
    • Conference Board of Canada
    • Dechert LLP
    • Del Monte Foods
    • Deloitte Consulting
    • Design Management Innovation Summit
    • EDS
    • Economist Magazine Innovation Awards
    • Emirates Center for Strategic Studies and Research
    • European Conference on Customer Management
    • Ernst & Young
    • FCCServices
    • Gap
    • Guru
    • Hearst Corporation
    • Hewlett-Packard
    • IBM
    • IDEO Product Development (Fellow)
    • Innovative Thinking Conference
    • Institute for Personnel Development
    • Institute for the Future
    • Integrated Project Systems
    • Intel
    • IPC (Association Connecting Electronics Industries)
    • Master’s Forum
    • McCann Erickson
    • McDonald’s
    • McKinsey Consulting
    • MKF CEO Forum
    • Motorola
    • National Public Radio
    • New Dominion
    • Nokia
    • Novartis
    • Oracle
    • Professional Audio Retailers Association
    • Pepsi
    • People Magazine
    • PeopleSoft
    • Phillips Petroleum
    • Premier Healthcare
    • Proctor & Gamble
    • Project Management Institute
    • Rambus
    • Real Estate Connect
    • Reactivity (Fellow)
    • Resumix
    • The Ruling Association
    • Saba
    • SAP
    • Siemens
    • Steelcase Furniture
    • Strategos Institute
    • Sun
    • U.S. Navy
    • WJF Institute
    • World Knowledge Forum

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