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September 27, 2004

Issue No. 66

Table of Contents

Highlights and Features

Grokker at Stanford
CourseWork-Fall 2004
File-Sharing-Consequences
File-Sharing Myths
File-Sharing Resources
IT Open House October 28
Tech Help for Faculty
Essential SU Software
Desktop Computer Security
Security Self-Help Tool
Wireless Access-SU Visitors
SULAIR Home Page Update
SU Course Support Web Site copy

Library Resources

SULAIR Image Collections
SKIL Tutorial Enhanced
Scholars Workshops for Fall
Social Science Data
Literary Studies Database
New Lane Library Web Site
Firing Line TV Program
ArcGIS 9 Available
SSRC Past Events Online
BIOSIS Changes
HighWire Press-New Journals
EuroNews Web Site

Computing News

Accessible Web Pages
AFS Disk Quota Increased
Online Lecture Assessment
Teaching with Technology
Resources for SU Webmasters
ATS Program-New Projects
ATL Project Showcase
Spam Deletion Tool
ITSS Training Services
Training Registration
HelpSU Streamlined
New Webmail Is Here
Printing in Sweet Hall
Sweet Hall Consulting
Mac OS X Migration
PeopleSoft System Upgraded
Bookstore Computer Store
Courselets for SU Community
Sundial Calendar Changes
TeamSpace in Meyer Library
Meyer Classrooms
Meyer Tech Desk Update
Technology Help on Web

Printing in Sweet Hall

The consultants on the second floor of Sweet Floor are no longer around to give you refunds for bad printing jobs. (See "Goodbye to Sweet Hall Consulting in this issue.) Now what?

If your pages come out crumpled, faded, or smeared with excess toner, just keep the pages and take them to the Help Desk on the second floor of Meyer Library (right across the way ) to get a refund. The consultants there will give you a per-page refund that comes in the form of a local credit that shows up in the PDnotify dialog box next time you print. It's displayed as a separate CardPlan account from which you can make your selection.

Remember, however, that you may obtain refunds only for problems created by the printer. Poor output that results from incorrect printing procedures (you forgot to cancel a job you didn't want, issued the wrong print commands, didn't remember to print on both sides) or from a bad file are not eligible for a refund. Print wisely.