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ABOUT SULAIR > HUMAN RESOURCES > RESOURCES

SULAIR Human Resources

Resources Available for Use in HR (with Summaries)

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Books:

  • The Complete Manager's Guide to Interviewing: How to Hire the Best by Arthur H. Bell (1989).
    Job interviewing, the single most important and expensive personnel activity, is often conducted by untrained interviewers and managers. In an era of legal pitfalls, such inexperience can result in poor hires and employment lawsuits against your company. Bell's book is a training manual for both beginning and experienced interviewers.
  • Discipline Without Punishment: The Proven Strategy That Turns Problem Employees Into Superior Performers by Dick Grote (1995).
    Grote's Discipline Without Punishment system is a proven management technique for handling the everyday problems of absenteeism, bad attitudes, and poor performance. The book provides a complete explanation of the philosophy and mechanics of this system. In keeping with the author's overall positive approach, early chapters focus on ways to recognize good performance and techniques for solving people problems before they require disciplinary action. Grote next explores how to prepare for and conduct coaching sessions, with emphasis on problem-solving and enhancing relationships.
  • The Empowered Manager: Positive Political Skills at Work by Peter Block (1987).
    This book is written for two kinds of people: first, for executives involved in running an organization and daily struggling with how to create and leave behind an organization they personally believe in, one that expresses their deepest values about work, achievement, contribution, and the spiritual dimensions of life. The book is also written for those of us who work for a living and are managers in the middle. The intent is to offer both ideas and practical ways to support the belief that we have some control over our destiny. The promise of this book is that it holds an antidote to the malaise of bureaucracy. Within each of us is the ability to create an organization of our own choosing.
  • Encyclopedia of Job-Winning Resumes by Myra Fournier and Jeffrey Spin (1991).
    400 success-proven resumes ready to customize; every major industry covered -- including latest high tech; all job levels from entry level to CEO; 40 student resumes for new graduates; strong graphic formats that get your resume read; 40 cover letters for all situations including response to ad, follow-up to interview, return to job market, and career change; 30 resumes for difficult situations including frequent job changes, weak education, been laid off, lack of experience, and work "gaps"; expert advice on what to include in your resume and what to leave out; writing essentials for each field; and helpful hints with each resume.
  • The Manager's Tool Kit: Practical Tips for Tackling 100 On-the-Job Problems by Cy Charney (1995).
    Scores of tips and shortcuts to help managers stay on top of their many new responsibilities. You'll find succinct advice on more than 100 essential management tasks such as: team-building, re-engineering work processes, customer service, project management, resolving workplace conflicts, career planning, effective meetings, communication, performance appraisals, benchmarking, and more.
  • Voices of Diversity: Real People Talk about Problems and Solutions in a Workplace Where Everyone is Not Alike by Renee Blank and Sandra Slipp (1994).
    These are the "voices" of diversity the inner feelings of the people you work with every day who have a different racial background, gender, social culture, or lifestyle from yours. This book gives you a unique, how-to approach to working within the diverse workplace by letting its members tell you in their own words how they feel about their relationships on the job. Armed with these insights, you'll know what to say ( and not say) in a tense situation, discern why someone may behave in a way that seems strange, reduce conflict between staff members, understand and correct your own misperceptions and fully utilize the strengths of everyone in your work group.

Journals:

  • Organizational Dynamics: A Quarterly Review of Organizational Behavior for Professional Managers (Spring 1995).

    Includes these articles:

    • "The New Network Firm: A Spherical Structure Built on a Human Investment Philosophy" The evolution of network organizations is forcing a new view of human resources an investment in trust and capability that antiquates the "human relations" philosophy of management.
    • "Navigating the Journey to Empowerment" Here's a fresh look at what makes empowerment work, based on the author's firsthand observations of ten companies that made the transition.
    • "Making Sense of Cultural Factors in International Alliances" Even with painstaking due diligence and savvy business planning, an alliance can flop. Cultural factors are at the heart of the issue.
    • "Workplace Envy" Envy can sabotage teamwork and destroy careers. Why have studies of organizational behavior not dealt with this destructive emotion?
    • "The Charismatic Leader as Narcissist: Understanding the Abuse of Power" Charismatic leaders occasionally develop a sinister side a tendency to manipulate and exploit followers. Here's an analysis off why this happens, and advice on how to avoid it.
    • "ORGANIZATION WATCH FOLLOW-UP: A Second Look at AT&T's Global Business Communications Systems" We've kept readers in suspense long enough. Here's the follow-up to the case study in progress we presented last year.

  • Organizational Dynamics: A Quarterly Review of Organizational Behavior for Professional Managers (Summer 1995).

    Includes these articles:

    • "Using Core Capabilities to Create Competitive Advantage" The standard planning question, "What business are we in?" has become obsolete. The more cogent question is this: "What capabilities do we need to develop and nurture to take advantage of changing conditions?"
    • "A Conversation with Rosabeth Moss Kanter" An analysis of the interactions between international companies and their local communities provides new insights into success in a global economy.
    • "ORGANIZATION WATCH: How Virtual Corporations Manage the Performance of Contractors: The Super Bakery Case" This small bakery has dared what few companies would think of trying. Will it succeed in its drive for a bigger piece of the donut?
    • "Accelerating Change for Competitive Advantage" Advice on how to speed up cultural change -- and a call for responses from Organizational Dynamics readers.

  • Organizational Dynamics: A Quarterly Review of Organizational Behavior for Professional Managers (Autumn 1995).

    Includes these articles:

    • "The Evolution (Not the Death) of Strategy" New approaches to strategic planning can revitalize what has become, for many companies, an annual rite in futility.
    • "Conflict: An Important Dimension in Successful Management Teams" Conflict is the Dr. Jekyll and Mr. Hyde of teamwork. One personality is brutal, the other produces a more open, more creative, and ultimately more productive team.
    • "Creating Appreciative Learning Cultures" Advice on how to build an organization that nurtures innovation, expansive thinking, collaborative systems.
    • "Cross-National Alliances and Interorganizational Learning" An international marriage requires a special kind of learning, on both a business and a personal level.
    • "Macgregor: An Organizational Dynamics Classic Revisited" The author of this 1976 classic reflects on the executive who turned delegation into a fine art.
    • "ORGANIZATION WATCH: Redesigning for Dial Tone: A Socio-Technical Systems Case Study" STS connected after reengineering flopped. Here's an inside view of how the change agents did their job.

Videos:

  • The Documented Employment Law Video Series by the Institute for Applied Management and Law, Inc. (1993)

    • DELVS 1: "Lawful and Effective Discipline and Termination: Avoiding Wrongful Terminations" Provides essential guidelines for proper discipline and discharge procedures, critical to reducing the risk of being sued. Addresses issues in the context of effective progressive discipline, and covers such topics as: due process, documentation, employer policies, progressive discipline with an emphasis on ways to avoid firing mistakes, and employee performance ways to improve it. Supervisors and managers are provided ten practical guidelines to assist them in avoiding wrongful discharge claims.
    • DELVS 2: "Discrimination Laws: What Supervisors and Managers Need to Know" Provides an overview of the Federal Discrimination Laws that must be understood and implemented in day-to-day employee relations. Provides a practical understanding of how the various laws apply in the workplace, and how supervisors and managers should respond to them. Each major law is summarized, with a special emphasis on its relevancy to supervisors and managers.
    • DELVS 3: "Avoiding Sexual Harassment Problems in the Workplace" Defines sexual harassment, describes the various types of harassment, reviews the applicable laws and remedies available, and discusses potential liability. Explains how supervisors and managers can establish an environment or program that discourages sexual harassment, describes how to implement and follow an effective complaint procedure, discusses the risk in supervisor/subordinate relationships, creates increased employee sensitivity to the problem, provides a summary of how to investigate and handle claims of sexual harassment, and lists nine handy tips to help avoid costly sexual harassment lawsuits.
    • DELVS 4: "Substance Abuse in the Workplace: Guidelines for Supervisors and Managers" Presents important information about substance abuse in the workplace and reviews exactly what employers and employees can do to address this very serious social dilemma. Identifies the legal perspectives on drug testing in the workplace, with a special emphasis on why such testing is legal. Discusses the potential "causes of action" that arise, and summarizes the workplace implications of drug testing laws.
    • DELVS 5: "The Americans With Disabilities Act: Guidelines for Supervisors and Managers" This legislation not only prohibits discrimination against people with disabilities, it further requires employers to "reasonably accommodate" those disabilities except where such accommodation causes the employer "undue hardship." Provides supervisors and managers with information they need to practically implement the provisions of this legislation in an effective, lawful manner. Included is an explanation of the purpose of the law, a review of the definition of disability, and the specific requirements that are placed on the employer.
    • DELVS 6: "Understanding the Family and Medical Leave Act" Applies to employers with 50 or more employees. Gives answers to many of the questions this legislation creates. After viewing this videotape, you will have a better understanding of what your organization needs to do to comply with this employment law.
    • DELVS 7: "Avoiding Violence in the Workplace" You have a duty to provide a safe work environment for your employees. Understanding and effectively dealing with dangerous employee behavior is crucial to meeting that responsibility. The purpose of this tape is to discusses the employer's liability in those circumstances where the employer identifies in the workplace a dangerous employee or prospective employee but fails to control the situation. The legal theories involve the employer's negligence in either hiring or retaining those employees who have demonstrated dangerous conduct.
    • DELVS 8: "Effective Interviewing and Screening" Until recently, many employers have been more careful about firing employees than they were about hiring them. However, employers need to focus on the hiring function because: more and more suits and charges arise out of not being hired, and employment "testers" will increase this trend; seven, eight, and nine-figure jury verdicts in wrongful discharge cases are causing employers to realize that the "cost" of termination may be far greater than simply being more careful in the selection process; refusal-to-hire cases may lead to class action cases with millions of dollars at stake; and the overall economy as well as global competition requires that employers hire the best possible candidates. This tape will give you the keys to good, lawful, and effective interviewing and screening skills, and insights into why the hiring process is a crucial first step in an employer/employee relationship.
    • DELVS 9: "Evaluating Employees: Doing it Right!" Proper evaluation of employees is an important step in managing your workforce. Understanding and implementing the correct practices is critical to your organization. The evaluation process frequently becomes evidence that can either help or hurt your organization in a lawsuit. This tape provides the practical guidelines to lawful and proper evaluation techniques. Your managers and supervisors will be more confident and better prepared in implementing this often awkward and difficult aspect of their job responsibilities.
    • DELVS 10: "Alternative Approaches to Costly Litigation" Jury awards in employee "wrongful termination" cases often exceed one million dollars. Attorney fees and lost time only add to that cost. This tape provides a thorough overview of alternative dispute resolution and the practical guidelines employers need to consider when implementing such a policy.

Last modified: February 17, 2006

       
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