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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

Voice Messaging: University Instructions

Connect to your mailbox

Enter your mailbox and press #

The legacy system prompted you to enter your mailbox number and press *. On the new system, you enter your mailbox number and press # instead.

You can connect to your mailbox at your convenience from any touch-tone telephone. The procedure varies depending on the telephone from which you call.

From the telephone line with the SAME number as your voice mailbox

  1. Dial 5-0000 - (the voice mail system phone number)
    The voicemail system answers and prompts you to enter your password.

  2. Enter your mailbox password and press #
    The system prompts you with the "Main Menu" selections.

Note: If you misdial your password, you will be prompted to enter your user name (ten-digit phone number) and password for access.

From a campus telephone line with a DIFFERENT number from your voice mailbox

  1. Dial 5-0000 (the voice mail system phone number)
    The voicemail system answers and prompts you to enter your password. The system assumes you are the mailbox owner. If you enter your own password, the system responds that the password is not recognized.

  2. Enter #.
    The voicemail system now prompts you for your ten-digit voicemail user name and password.

From any other telephone

  1. Dial 650-725-0000
    The system answers your call in different ways, depending on the phone from which you are calling. Regardless of the manner in which it answers:

  2. Enter your ten-digit mailbox number
    The voicemail system prompts you to enter your password.

  3. Enter your mailbox password and press #
    The system responds with the status of any messages in the mailbox and prompts you with the "Main Menu" selections.
Last modified Friday, 24-Apr-2009 08:15:39 AM

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