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STANFORD UNIVERSITY

INFORMATION TECHNOLOGY SERVICES

Transferring Calls

The transfer feature redirects an active call to another number on the Stanford system. The target is the number to which you want to transfer the call.

If you want to… Then…
Transfer a call without talking to the transfer recipient
  1. From an active call, choose Options > Transfer.
  2. Dial the target number.
  3. Choose Options > Transfer again to complete the transfer or End Call to cancel.
Talk to the transfer recipient before transferring a call (consult transfer)
  1. From an active call, choose Options > Transfer.
  2. Dial the target number.
  3. Wait for the transfer recipient to answer.
  4. Choose Options > Transfer again to complete the transfer or End Call to cancel.
Transfer two current calls to each other (direct transfer) without staying on the line
  1. Scroll to highlight any call on the same line.
  2. Choose Options > Select. The check mark symbol indicates the selected call.
  3. Scroll to highlight the other call on the same line.
  4. Choose Options > Dir Trfr.
    5. The two calls connect to each other and drop you from the call.
    Note: If you want to stay on the line with the callers, use Join instead.
Last modified Friday, 05-Feb-2010 05:13:19 PM

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