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Cross Functional Activities & Teams

Communications Team

Chair Nancy Ware
Meets Mondays, 2:30 - 4:00PM
Charter This group is charged with developing long-range plans for strategic communications in IT Services. This includes identifying audiences and key stakeholders, determining effective internal and external communication channels, and establishing IT Services communication standards.
Members   Tom Cramer (TSS); Chris Lundin, Jim Knox (Client Support); Teresa Janeway (CNS), Nancy Ware (BP&C)

Recent Work

Communication Tools Series

From the IT Services web site, you'll see a number of staff resources.

The IT Services Communications Team will be adding more resources and tools to this page and announcing the new items in the IT Services Digest. If you have any suggestions for communication tools or resources, or you have some available that you would like to share, send email to

2002 Communication within IT Services Survey

In the latter part of 2002, members of the Communications Team surveyed a respresentative sample of IT Services staff to get feedback on how, when, and where they got information about what was going on in IT Services. Following is the survey, results, and lessons learned, as well as a presentation on the importance of being good communicators.

Last modified Thursday, 19-Jan-2006 11:41:19 AM

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