Bulletin: 2013/14 Winter Close Information (Posted November 15, 2013)
In accordance with the University 2013/14 Winter Close schedule, Financial Management Services (including the Controller's Office, Procurement, and Office of the Treasurer), and Administrative Systems / Financial Systems Support Group will be officially closed for regular business from Monday, December 23, 2013 through Friday, January 3, 2014. Normal business hours will resume Monday, January 6, 2014.
On this page, specific information about:
- Payroll and Time Reporting
- Purchasing and Payment Processing (including Reimbursements)
- Cashier's Office
- Financial Systems Support
- Emergency Contacts
Payroll and Time Reporting
Payroll will be open through the end of business on Friday, December 20. Questions regarding pay corrections should be submitted via HelpSU. Requests for pay corrections must have appropriate department approvals.
Payroll will close for the holidays from Monday, December 23 and will reopen on Monday, January 6, 2014. Emergency support only will be provided during this period: phone messages may be left at 650-723-9248. Callers will receive a response within 24 hours on any day that is not a weekend or holiday.
- Payday for the first period of December will be Thursday, December 19th. Direct deposits will post to employee's bank accounts by 5PM on the 19th.
- All live checks will be distributed to departments on Thursday, December 19. Employees are encouraged to enroll in direct deposit instead of receiving a live check to guarantee that pay will post to their bank accounts on payday.
- The timecard approval deadline for the second period of December will be 9PM on Wednesday, January 1. Employees must complete Axess Timecard entries by the end of the last working day prior to the closure.
For specific information about reporting time off during winter closure, see Bulletin: Time Reporting and Payroll During Winter Closure.
Purchasing and Payment Processing (including Reimbursements)
For specific ordering and delivery instructions, visit Special Purchasing & Delivery Instructions for Winter Closure. For specific payment deadlines (including reimbursements, advances, other checks, petty cash, and invoice payments) visit Special Payment Deadlines for Winter Closure.
All departmental deposits to be processed in calendar year 2013 must be brought to the Wells Fargo Bank, Tresidder Branch by 12PM on Thursday, December 19, 2013. The Cashier's Office will also be closed Monday, December 23, 2013 through Friday, January 3, 2014. Normal business hours will resume Monday, January 6, 2014.
Financial Systems Support
Financial Systems Support, including the Help Desk, will be officially closed Monday, December 23, 2013 and will reopen Monday, January 6, 2014. All production and infrastructure applications will continue to be available during this time, and limited staff will be available to monitor systems and to ensure that critical applications and services remain running. To report a service outage or other emergency, call 650-725-HELP (5-4357) or submit a HelpSU ticket. A small number of staff will be on hand to support emergency requests and will respond as soon as possible. Other non emergency messages will be addressed beginning Monday, January 6, 2014.
Although officially closed, some departments will be available to respond to emergency needs during the winter close, with the exception of weekends and official holidays.
If you have an emergency need, please leave a concise message and your call will be returned within 24 hours, except as noted above.
||Financial Support Center (3-2772)|
|Cashier's Office / University Bill Payments||Student Services Center (866-993-7772)|
|Emergency Help & Service Outages||650-725-HELP (4357)