How To: Obtain / Delete Salary Key for Salary Verification

Who does this?  Stanford Employees and Former Employees

When?  Employees need to verify employment and salary information as required on mortgage, credit card and other loan applications, job applications, rental agreements and applications for government sponsored social service programs.

How?  Employees authorize release of salary and W-2 information by obtaining a salary key from The Work Number web site provided by Equifax (a third party service provider). Verifiers then use the salary key to access employee's employment and salary information directly from The Work Number web site.

 

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Obtain Salary Key for Salary Verification (7 steps)

step 1

Launch The Work Number web site:

  1. http://www.theworknumber.com.
step 2

Log into The Work Number Employee section:

  1. Click Enter Employee Section.
  2. Enter 10526 in Employee Name or Code field.
  3. Click Go button.
  4. Enter your Social Security Number.
  5. Enter your PIN (personal identification number).
    Note:  Call Payroll at 650-723-2772 to obtain your default PIN.
  6. Click Continue.
step 3

Change default password (For First Time Login Only):

  1. Enter your Old PIN.
  2. Enter a New PIN (format: 4 to 8 numeric digits in length).
  3. Re-enter your New PIN.

  4. You will receive confirmation that your PIN has been changed.

  5. Click Continue.
step 4

Authorize release of salary information by creating a salary key:

  1. Click Prove Your Income to Verifiers.
  2. Click Create Salary Key to display your salary key.
Note:  For security reasons, you must create a separate salary key for each person / verifier who needs proof of your employment and income. Salary keys expire after six months.
step 5

To print your salary key:

  1. Click Print from the choices in the Actions column.
Note:  Use caution when printing salary information to a public printer.
step 6

To email your salary key to a verifier:

  1. Click Email from the choices in the Actions column.
step 7

Click Create Another Salary Key, Return to Main Menu, or Logout.

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Delete a Salary Key (4 steps)

step 1

Launch The Work Number web site:

  1. http://www.theworknumber.com.
step 2

Log into The Work Number Employee section:

  1. Click Enter Employee Section.
  2. Enter 10526 in Employee Name or Code field.
  3. Click Go button.
  4. Enter your Social Security Number.
  5. Enter your PIN (personal identification number).


  6. Note:  Use the PIN you set up when requesting the salary key.

  7. Click Continue.
step 3

Cancel a previously created Salary Key to remove verifier access to your record:

  1. Find the My Account list on the Main Menu.
  2. Click Review Account Activity.
  3. Click Delete next to the Salary Key(s) that you wish to cancel.
step 4

Click Back to My Account or Logout.

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Additional Notes

  • You can personally safeguard your information by keeping your Social Security Number and PIN confidential. You can change your PIN at any time from the Work Number web site.

Questions?

  • Call The Work Number customer service representatives at 1-800-996-7566, Monday – Friday between the hours of 7 AM and 8 PM Central Time. Automated support may be reached at 1-800-367-5690.
  • If you still have questions or need assistance with a PIN reset, please submit a HelpSU ticket to Payroll (Request Category Financial Support and Request Type Payroll).
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