IMPROVING WORK RELATIONSHIPS*
|Develop A Positive Attitude:
Avoid negative thought and criticisms.
Be less judgmental and more accepting of others.
|Do Not Jump To Conclusions:
Gather as much information as possible.
Reacting defensively to situations without knowing the whole story can cause
misunderstandings. So you should respond, and
not just react.
|Improve Your Communication Skills:
Listen carefully and focus on the speaker's message. This will allow you to respond
appropriately and avoid misunderstandings.
When the speaker is finished, state your understanding to ensure there is no
|Resolve Conflicts Early:
When a negative situation does arise, do not let it fester.
Be direct, but courteous.
Develop a plan of action to address the problem with your co-worker.
Then work together toward resolving it, before bringing it to your supervisor.
Developing friendships with co-workers is a natural process. However, it is
important to set boundaries to ensure that the friendship does not interfere with your
Focus on your priorities at work, and try to limit personal discussions to lunch breaks or
|Treat ALL Co-workers With Respect:
Be respectful by paying attention, listening carefully, and responding
Always be courteous and professional.
Regardless of the situation, try not to lash out or be rude.
Be open and honest about your feelings and allow others to do the same.
|Understand And Accept Personal or Cultural
When you and a co-worker do not see eye-to-eye, try looking at things from his or
her perspective. You will both be more productive if you recognize the need for
cooperation to reach common goals.
About Personality Differences...
About Cultural Differences...
Mind & Matter--Improving Work Relationships
Managed Health Network, Inc.