Mess Map Table of Contents

Social Messes (synonyms: wicked problems; ill-structured problems; messes)

Definition: Social messes are those problems about which different people have very different perceptions and values concerning their nature, their causes, their boundaries, and their solutions. They are the problems that bring out two or more points of view from the first mention of them.

Examples of Social Messes: Many government social progams; long-term predicaments, sucah as nuclear waste disposal; many bureaucracies; many strategic issues.

1. Characteristics of Social Messes (PDF)

2. Comparison of ill-Structured and Tame Problems (PDF)

NOTE: These are large PDF files. They may take a few minutes to download. You can open them in Adobe Acrobat Reader. If you don't have Adobe Acrobat Reader, you can download the Adobe Acrobat Reader FREE.

Zoom. You can zoom to any part of this map by using the icon with the number and percent (125%) in the lower left hand corner of the Adobe Acrobat page and click the up arrow to zoom in and down arrow to zoom out.

Mess Maps (synonym: cross-boundary causality map)

Definition: Mess maps are a kind of knowledge map that portray the major organizations and societal sectors involved in a mess. It generally summarizes a particular group's understanding of the problems, causes, influences, and relevant data about the mess.

1. Example: Public Mental Health, Multnomah County, OR (PDF)

2. How Mess Maps Tell Surprising Stories (PDF)

3. Case Study: Long Term Care for the Disabled and Elderly, Alameda County, CA

4. Speech: Knowledge Mapping for Complex Social Messes (PDF) [a presentation to the "Foundation in the Knowledge Economy" at the David and Lucile Packard Foundation, July 16, 2001]

NOTE: These are large PDF files. They may take a few minutes to download. You can open them in Adobe Acrobat Reader. If you don't have Adobe Acrobat Reader, you can download the Adobe Acrobat Reader FREE.

Zoom. You can zoom to any part of this map by using the icon with the number and percent (125%) in the lower left hand corner of the Adobe Acrobat page and click the up arrow to zoom in and down arrow to zoom out.

Status
Version.2.0

Copyright 2008 R. E. Horn

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