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Online Deliberation cover

Online Deliberation

Design, Research, and Practice

Edited by Todd Davies and Seeta Peña Gangadharan

Can new technology enhance local, national, and global democracy? Online Deliberation is the first book that attempts to sample the full range of work on online deliberation, forging new connections between academic research, web designers, and practitioners. Since the most exciting innovations in deliberation have occurred outside of traditional institutions, and those involved have often worked in relative isolation from each other, research conducted on this growing field has to this point neglected the full perspective of online participation. This volume, an essential read for those working at the crossroads of computer and social science, illuminates the collaborative world of deliberation by examining diverse clusters of Internet communities.

Todd Davies is associate director and lecturer in the Symbolic Systems program at Stanford University. Seeta Peña Gangadharan was a Ph.D candidate in the Department of Communication at Stanford University, studying public participation in communication policymaking in the United States at the time of this publication.


  • Contributors ix
  • Preface xv
  • Introduction: The Blossoming Field of Online Deliberation 1
    Todd Davies
  • Part I Prospects for Online Civic Engagement

    • 1 Virtual Public Consultation: Prospects for Internet Deliberative Democracy 23
      James S. Fishkin
    • 2 Citizens Deliberating Online: Theory and Some Evidence 37
      Vincent Price
    • 3 Can Online Deliberation Improve Politics? Scientific Foundations for Success 59
      Arthur Lupia
    • 4 Deliberative Democracy, Online Discussion, and Project PICOLA (Public Informed Citizen Online Assembly) 71
      Robert Cavalier with Miso Kim and Zachary Sam Zaiss

    Part II Online Dialogue in the Wild

    • 5 Friends, Foes, and Fringe: Norms and Structure in Political Discussion Networks 83
      John Kelly, Danyel Fisher, and Marc Smith
    • 6 Searching the Net for Differences of Opinion 95
      Warren Sack, John Kelly, and Michael Dale
    • 7 Happy Accidents: Deliberation and Online Exposure to Opposing Views 105
      Azi Lev-On and Bernard Manin
    • 8 Rethinking Local Conversations on the Web 123
      Sameer Ahuja, Manuel Pérez-Quiñones, and Andrea Kavanaugh

    Part III Online Public Consultation

    • 9 Deliberation in E-Rulemaking? The Problem of Mass Participation 133
      David Schlosberg, Steve Zavestoski, and Stuart Shulman
    • 10 Turning GOLD into EPG: Lessons from Low-Tech Democratic Experimentalism for Electronic Rulemaking and Other Ventures in Cyberdemocracy 149
      Peter M. Shane
    • 11 Baudrillard and the Virtual Cow: Simulation Games and Citizen Participation 163
      Hélène Michel and Dominique Kreziak
    • 12 Using Web-Based Group Support Systems to Enhance Procedural Fairness in Administrative Decision Making in South Africa 167
      Hossana Twinomurinzi and Jackie Phahlamohlaka
    • 13 Citizen Participation Is Critical: An Example from Sweden 171
      Tomas Ohlin

    Part IV Online Deliberation in Organizations

    • 14 Online Deliberation in the Government of Canada: Organizing the Back Office 177
      Elisabeth Richard
    • 15 Political Action and Organization Building: An Internet-Based Engagement Model 193
      Mark Cooper
    • 16 Wiki Collaboration Within Political Parties: Benefits and Challenges 203
      Kate Raynes-Goldie and David Fono
    • 17 Debian's Democracy 207
      Gunnar Ristroph
    • 18 Software Support for Face-to-Face Parliamentary Procedure 213
      Dana Dahlstrom and Bayle Shanks

    Part V Online Facilitation

    • 19 Deliberation on the Net: Lessons from a Field Experiment 223
      June Woong Rhee and Eun-Mee Kim
    • 20 The Role of the Moderator: Problems and Possibilities for Government-Run Online Discussion Forums 233
      Scott Wright
    • 21 Silencing the Clatter: Removing Anonymity from a Corporate Online Community 243
      Gilly Leshed
    • 22 Facilitation and Inclusive Deliberation 253
      Matthias Trénel
    • 23 Rethinking the 'Informed' Participant: Precautions and Recommendations for the Design of Online Deliberation 259
      Kevin S. Ramsey and Matthew W. Wilson
    • 24 PerlNomic: Rule Making and Enforcement in Digital Shared Spaces 269
      Mark E. Phair and Adam Bliss

    Part VI Design of Deliberation Tools

    • 25 An Online Environment for Democratic Deliberation: Motivations, Principles, and Design 275
      Todd Davies, Brendan O'Connor, Alex Cochran, Jonathan J. Effrat, Andrew Parker, Benjamin Newman, and Aaron Tam
    • 26 Online Civic Deliberation with E-Liberate 293
      Douglas Schuler
    • 27 Parliament: A Module for Parliamentary Procedure Software 303
      Bayle Shanks and Dana Dahlstrom
    • 28 Decision Structure: A New Approach to Three Problems in Deliberation 309
      Raymond J. Pingree
    • 29 Design Requirements of Argument Mapping Software for Teaching Deliberation 317
      Matthew W. Easterday, Jordan S. Kanarek, and Maralee Harrell
    • 30 Email-Embedded Voting with eVote/Clerk 325
      Marilyn Davis
    • Epilogue: Understanding Diversity in the Field of Online Deliberation 329
      Seeta Peña Gangadharan
  • Name Index 359
  • Subject Index 369

November 2009

ISBN (Paperback): 9781575865546
ISBN (Electronic): 9781575868851

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