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Computer/Printers/Network

Printing and Copying: How to add money to my copy card or Stanford card?

Question:
How do I add money to my card to pay for printing or copying?

Answer:
You can use the Cash to Card machine near the Loan Desk in Green Library, as well as in other locations. See Printing-- For SUNet ID Users for more information.
Students can add money to your StanfordCardPlan through Stanford ePay using Axess - see Overview: StanfordCardPlan

Visitors, please see Printing -- For Public Users of the Library.

Printing: laptop access to Library printers

Question:
Can I print from my laptop here in Green to a Green Library printer?

Answer:
Yes you can. All the directions to set up your laptop for accessing networked printers on Campus are on the Printing web site. The box at the side, Printer Setup Instructions, tells about each system configuration. The list of printer names on Campus, including the Libraries, is at View Printers for: on this page. However, the library list of room locations for particular printer names is on the Libraries' website.

Printing: Procedures for reporting printing problems

Question: What are the procedures for reporting printing problems?

Answer: Follow the procedures listed here.

Login problems on Macs and/or PCs

Question: What do I do when I cannot log-in?

Answer: Some users have experienced problems logging onto the iMacs and PCs. This seems to effect users who,

  1. have not reset their passwords in a long time
  2. have not used a cluster computer in the past 2 years (which would have required them to reset their password)

The iMacs connect to an LDAP server in order to authenticate users using their SUNet ID account. Users who have not changed their password in years are on an old kerberos database which doesn't work with the LDAP server. When the user resets their password, they are moved to a new kerberos server that is compatible with LDAP.

Resetting your SUNet ID password
You can either do this by going to StanfordYou.stanford.edu or using PC-Leland. PC-Leland is the quickest way to do this. Find a machine that is running PC/Mac-Leland. You'll see an icon in the system tray for PC-Leland. To reset your password using PC-Leland:

  1. Right-click on the PC-Leland icon in the system tray
  2. Make sure that you are logged into PC-Leland. If you are logged into PC-Leland, go to step 3 If you are not logged into PC-Leland, select "Login..."
  3. Select "Change Password..." Type your current password in each of the empty boxes that appear
  4. Click "Ok".
  5. One last thing, when you login to Windows machines, make sure you login to the stanford.edu domain (unless you know you have an account in one of the other listed domains).

The changing of the password fix is a one time fix so you should not have to do this again. Soon, we should not being seeing this problem anymore. Most users have probably reset their password by now.

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