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Replacing lost book

Question: I'm truly sorry that I lost a book borrowed from the library. How much fine do you charge for lost books? May I buy a new version of the book to make up?

Answer: We charge a $75.00 replacement fee and a $5.00 non-refundable billing fee for each lost book. You may supply a replacement copy as long as it is an exact copy of the lost book. By exact copy, we mean that the ISBN number of the book you supply to us must match that of the missing book. The ISBN number for this book is 0393047814. If you can supply a replacement copy, you will not have to pay the $75.00 replacement fee but you will be charged a $25.00 processing fee.

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