Chapter 1: Why Community-Based Writing?
A Bit of History: Service-Learning and a Democratic Education
Service-Learning Partnerships
Community and Communication: Linking Service-Learning and Writing
Kinds of Writing in Service-Learning
Practical Writing
Academic Writing
Reflective Questions for Journal-Writing and Class Discussion
Chapter 2: Writing in College and Writing in the Community
What Is Academic Writing?
Purposes in Academic Writing
Audiences in Academic Writing
What Is Community-Based Writing?
Practical Writing in a Service-Learning Context
Academic Writing in a Service-Learning Context
Reflective Questions for Journal-Writing and Class Discussion
Chapter 3: Collaborations
Collaborations in the Academic Community
Collaborations in a Service-Learning Context
Collaborations among Peers
Collaborations between Students and Agency Mentors
Collaborations among Students and Instructors, Instructors and Mentors
Collaborations in the "Contact Zone"
Reflective Questions for Journal-Writing and Class Discussion
Chapter 4: Understanding "Service"
The Power Equation in "Service"
Noblesse Oblige
Outsider or Insider?
Giving Back
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 5: Making Connections
Understanding the Course Context
Assessing Your Interests, Values, and Limitations
Worksheet: Self-Assessment
Locating Potential Placements and Projects
Prepared Placements
Self-Developed Placements
Worksheet: Placement and Project Assessment
Contacting the Agency Directly If You Need More Information
Finding a Good Match
Analyzing Mission Statements
Gathering Information from Other Sources
Worksheet: Connections
There Will Still Be Surprises out There
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 6: Negotiating Community-Based Assignments
Why Meeting at Your Agency Is So Important
Arranging the Initial Meeting
Preparing for Your Meeting
Writing a Letter of Introduction
Worksheet: Questions to Consider in Writing a Letter of Introduction
Attending to Practical Matters
Agreeing on a Project
What You Want and What Your Agency Needs
What Constitutes a Reasonable Amount and a Reasonable Kind of Work?
The Service-Learning Contract
Worksheet: Community Writing Contract
Considering Time Management from the Very Beginning
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 7: Work Styles and Writing Assignments in the Community
Work Styles in Community Writing: Independence and Collaboration
Understanding the Work Culture of Community Organizations
Working with Agency Mentors
Working with Instructors
Working with Other Students
Discourse Communities
Writing Purposes, Genres, and Assignments in the Community
Practical Genres That Inform
Practical Genres That Explain
Practical Genres That Persuade
Worksheet: Rhetorical Purposes of Practical Documents
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 8: Academic Writing in a Service-Learning Context
The Challenges of Academic Writing
Discourse Communities within the University
Academic Work Styles: Individual Vs Collaborative Work
Academic Assignments in the Disciplines
The Sciences
The Social Sciences
The Humanities
Rhetorical Purpose and Community-Based Writing
Academic Writing That Records
Academic Writing That Informs
Academic Writing That Explains
Academic Writing That Persuades
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 9: Researching
Researching with Attention to Audience and Purpose
Library Research
Reference Sources
General Knowledge Sources
Catalogues
Periodical Indexes
People
Primary Texts
Archival Research
Secondary Sources
Books
Newspaper, Magazine, and Journal Articles
Media
Government Documents
Some Crucial Notes on Note-Taking
Evaluating Library Sources
Worksheet: Evaluating Print Sources
Internet Sources
Using the Internet as a Reference Tool
Using the Internet for Secondary Research
Worksheet: Evaluating Internet Sources
Using the Internet for Primary Research
Research in the Community
Reference Sources
Agency Mentors and Community Members
Networking with Other Agencies
Primary Research
Interviewing
Surveying
Analyzing Interview Material and Survey Results
Secondary Research
Knowledge Is Power
A Case in Point: Stanford University Hospital and Medical Waste Burning in East Oakland
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 10: Mapping, Organizing, and Drafting
Community-Based Academic Projects
Mapping Your Academic Project: Invention and Content
Freewriting
Organizing Your Academic Project: Content and Arrangement
Clustering
Outlining
Drafting Your Academic Project: (Re)arrangement and Articulation
Practical Writing Projects
Mapping Your Practical Project: Assignment and Content
Brainstorming
Freewriting
Organizing Your Practical Project: Content and Arrangement
Clustering
Outlining
Drafting Your Practical Project: (Re)arrangement and Articulation
Worksheet: Community Writer's Inventory
Worksheet: Community Writer's Statement of Audience and Purpose
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 11: Formatting
Audience and Purpose: the Foundation of Formatting Decisions
Formatting Elements of Practical Documents
Presentation of Text
Length
Dimension
Type Formatting
Graphics
Featured Text
General Design Features
Clip-Art
Tables, Charts, Graphs, and Maps
Photographs and Original Artwork
Seven Steps in Practical Document Design
Step One: Clarify the Assignment
Step Two: Determine the Basics of Format
Step Three: Find out about Budget Constraints
Step Four: Locate Specific Samples
Step Five: Sketch Your Layout
Step Six: Select Photos and Artwork, and Acquire Permissions
Step Seven: Draft Your Text, and Format It
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 12: Documenting
Documenting Academic Writing
Common Knowledge in Academic Writing
Plagiarism
Documentation Styles and Conventions in the Disciplines
In-Text Citations
Bibliographies
Documenting Practical Documents
Plagiarism and Common Knowledge in Community Writing
Academic Documentation Styles and Conventions Are Not Appropriate for Most Practical Documents
Documentation Alternatives in Practical Documents
An Alternative to Parenthetical Citations: Naming and Qualifying Sources in Text
Alternatives to Academic Bibliographies
Academic Documentation Styles and Conventions May Be Appropriate for Some Practical Documents
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 13: Revising and Editing
General Strategies for Revising and Editing
Revising and Editing on Your Own
Tip: Let Your Draft "Rest"
Tip: Isolate Openings and Closings
Tip: Reading your Writing out Loud
Instructor Review
Peer Review
Reader-Based Comments
Criterion-Based Comments
Directive Comments
Worksheet: Peer Review Questions for a Documented Argument
Taking It In
Revising and Editing Strategies for Community Writing
The Impetus to Revise and Edit Practical Documents
Collaborators in Revision
Your Instructor
Your Peers
Worksheet: Peer Review Questions for Practical Documents
Your Intended Readers: "Test Marketing" Your Document
Your Mentor
"Hands-Off" Approaches
"Hands-On" Approaches
What to Do with Conflicting Advice
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting
Chapter 14: Assessing the Finished Work
Reflective Questions for Journal-Writing and Class Discussion
Troubleshooting