Stanford University. B.A. 1989 in Human Biology, an interdisciplinary program combining the biological and social sciences with an emphasis on the physiology, neuropsychology and social science issues of human vision.
3/00 to Present: LAN Engineer, Networking Systems, Stanford University. Provide consultation for departmental network support staff for the School of Humanities and Sciences and other departments. Maintain switching environment for 5 data centers. Teach classes and provide consultation for the campus as a whole.
6/98 to 3/00: Network Specialist, Networking Systems, Stanford University.
9/95 to 6/98: Desktop and Network Support Engineer (Classification: Computing Information Systems Analyst), LAN Services, Stanford University. Working within the Local Integrated Computing Systems group, provide desktop and network support to the office of the President and Provost of Stanford University, as well as groups within the Information Technology Systems and Services (ITSS) department.
1/93 to 8/95: (Part-time Contract Position) Desktop and network support for groups within ITSS, Stanford University. (Evolved into full-time position).
8/93-8/95: Computer Specialist, (Classification: Computer Information Systems Analyst), Medical Informatics Training Lab, Lane Medical Library, Stanford University School of Medicine. 50% FTE. Maintain computer lab for student use. Assist students, faculty and staff with all aspects of their use of a large Macintosh and PC-based computer lab.
7/90-1/93: Administrative Associate, Stanford Data Center Instructional Program
11/90-6/92: Advising Assistant, Undergraduate Advising Center, Stanford University.
10/89-1/90: Acting Studio Classroom Coordinator, Stanford Instructional Television Network (SITN, now SCPD).
Large Scale Network Consulting:Provide consultation and troubleshooting assistance to the Local Network Administrators for the School of Humanities, Hoover Institute, the Office of the President and Provost and other departments at Stanford. Created and taught ITS.903, "Hubs Bridges and Switches," a quarterly course offered to help Stanford Staff improve their professional skills. Taught and revised ITS.901, "Networking Fundamentals." Guest Lecturer for CS 196 "Microcomputer Consulting." Worked on the design and implementation of centralized network to the jack support for the School of Humanities and Sciences and for the Stanford West apartment complex.
Router SupportConfiguration and troubleshooting of router-based Access Lists (ACL's). Analysis and troubleshooting of routing problems.
Local Network Administration:Installation and maintenance of Cisco IOS and CatOS based Catalyst switches. 10/100/1000BaseTX, ThickNet, ThinNet and Fibre-optic network installation and maintenance. IP configuration for desktop computers and network hubs and switches.
Desktop and Server Support:Extensive understanding of the MacOS Operating System, all Macintosh and Mac-compatible hardware, and the integration of Macintoshes within a TCP/IP and Appletalk-based network. Have installed and configured every version of MacOS, as well as current versions of NT Server, Windows 95, Rhapsody, MacOS X, Linux Mandrake, Red Hat Linux, and MKLinux. Configured and maintained AppleShare IP, FileMaker, Retrospect backup and Calendar/Contact servers on the MacOS platform. Installed and configured File and Print services, Macintosh services and Microsoft IIS server on the Windows NT 4.0 platform.
Other:Highly skilled in diplomatic and tactful handling of the needs and concerns of high-profile clients. Creative, fast thinker. Extremely quick learner. Brief experience as a professional cook. Supervised 50 student-workers at SITN.
Advanced Cisco Router Configuration (ACRC), now called Building Scalable Cisco Networks (BSCN).
803 Administering Microsoft Windows NT 4.0
922 Supporting MS Windows NT 4.0 Core Technologies
798 Supporting Microsoft Windows 95